Tuesday, January 25, 2011

Is Managing Customer Relationships Across 100's or 1000's of customers easy?

Customers have a lot of choices in the marketplace. How does a retailer differentiate in the marketplace. Price is never a good differentiator - leave that for the Walmarts of the world. A local merchant needs to focus on relationships and personalizing them - providing a true customer experience in the store. Many retailers we speak to our adept at managing in-store relationships with their customers. How about extending that relationship to outside the store? Well!! ExactMobi provides a simple and affordable way to do just that!

True customer engagement can be simple - just saying a "quick thank you" or reminding them if their favorite item is back in the store shelves. Most retailers just dont have the tools available to do this in a timely fashion. It is a lot to ask them to research on needs and call up a 100 people while manning the shop floor.

ExactMobi has created a simple and effective way for the retailers to do just this and much more in a few easy steps.

Welcome to ExactMobi's Blog

Welcome to ExactMobi's blog. This is a place where the ExactMobi team will rave, rant and ponder on several topics primarily around what we are passionate about:
1. Personalized Marketing
2. Mobile
3. The "I" experience (not the iPhone or any of the I products - but the focus towards you as an Individual)
4. The new net
5. Wine (We may tag blog posts we write after a glass of wine - just so that you can tell the difference in writing styles)
6. maybe other stuff that the team finds interesting